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Payment and Billing
Shipping and Scope
Immediate Tax Deductions
By processing your payment and generating a fully compliant tax invoice entirely within June, we ensure your finance department can safely claim the expense for the 2025/2026 fiscal year.
Post-EOFY Price Protection
Pre-ordering guarantees your hardware components are physically allocated to your brand and will go straight to dispatch when delivery starts in August.
Priority Dispatch for Q3/Q4 Events
Pre-ordering guarantees your hardware components are physically allocated to your brand and will go straight to dispatch when delivery starts in August.
Yes. Once your order is finalised, we will issue a compliant tax invoice dated June 2026 and mark the order as PAID. This exact documentation allows your accounting team to claim the expense in the current financial year.
No. To comply with EOFY tax deduction regulations and guarantee your allocation, all pre-orders must be paid in full by 30 June 2026 at 3 PM AEST to ensure we can issue your invoice before the business day ends. We cannot offer partial payments or deposit structures for this campaign.
No. All EOFY pre-orders are strictly non-refundable once the invoice is issued and paid.
No. When you pre-order Lumi lightboxes, any other automated cart discounts or coupon codes are strictly excluded.
Yes. Email us at support@exhibitcentral.com.au until 31 July 2026 to modify your final corporate delivery address. After this date, your info is locked into our logistics network, and further address changes may incur rerouting fees from our carriers.
No. The EOFY pre-order program is exclusive to our Lumi range of modular, illuminated kits and packages. Other product brands that are currently marked as available on our store are subject to regular checkout and dispatch rules.
Yes. You may upload your print-ready artwork files to our production team any time before 10 July 2026, ensuring your graphics are printed, finished, and ready the moment your pre-ordered hardware is available for delivery.
The EOFY pre-order program is strictly for Lumi products, which are covered by our standard 30-day warranty period for hardware. You can learn more about our warranty policy.
Our standard return and exchange policies apply to manufacturing defects. However, please note that items cannot be returned for a change-of-mind refund after an invoice has been claimed for an EOFY tax deduction. In the event of a component issue, we will promptly offer hardware replacements or repairs to ensure your display is event-ready.