The Customer Show 2024

• Industry: Ecommerce
• Location: MCEC, VIC
• Date: 7th - 8th May, 2024

Innovation meets collaboration at The Customer Show, the ultimate customer experience (CX) event uniting every stakeholder within the CX ecosystem. Dedicated to removing the silo mentality, the expo brings together several leading professionals in marketing, customer service, data and anyone fueled to thrive in the age of the empowered customer.

What’s in Store? 

• Over 2,500 expected attendees 
• Over 100 local and international speakers 
• 100+ event partners  
• 6 free-to-attend programs on digital experience, AI, customer insights, digital marketing, contact centre transformation and citizen services  
• Next Gen CX Conference for delegate pass holders 
• Over $10,000 in prizes up for grabs 
• Free coffee and snacks when you drop by certain booths  

Why Attend? 

• Networking: Build lasting connections with potential partners, industry leaders and fellow CX professionals through networking breaks. Premium pass holders, delegates, and invited speakers get to enjoy happy hour drinks. 
• Inspiring Talks: Gain insight and new knowledge from industry experts holding panel discussions and presenting case studies on a diverse range of topics.  
• Hands-On Masterclass: Delegate and premium pass holders can join a masterclass navigating successful Voice of Customer (VoC) and learn how to harness the power of customer feedback. 

Who Should Attend? 

• CX leaders, marketers, customer service professionals and business owners 
• Executives and decision-makers responsible for shaping CX 
• Digital transformation specialists, data analysts and technology innovators 
• Entrepreneurs and startups developing innovative CX solutions 
• Students and job seekers looking for career opportunities in the CX field 
• Anyone enthusiastic about creating customer-centric organizations and delivering exceptional experiences